WhatsApp customer support

Support conversations, kept clear.

Echo gives you a focused place to follow customer support on WhatsApp, decide when AI can help, and bring in a person when it matters.

Open EchoSee the workflow

Support Inbox

WhatsApp

AI active

Marina Costa

Could you help me with my order?

Lucas Almeida

Thank you, that worked.

Ana Ribeiro

I need to change my delivery address.

Marina Costa

Needs a reply

Hi, could you help me with my order? I have not received an update.

I'll check the latest status for you now.

Reply to Marina...

A quieter way to stay close to your customers.

Echo is a private workspace for support teams that want to keep their WhatsApp conversations organized without turning service into a complicated operation.

  1. 01

    Conversations arrive in one place

    Keep WhatsApp support requests visible instead of losing context across personal phones and group chats.

  2. 02

    AI handles the routine

    Echo is built to help with straightforward questions while keeping the decision to involve a person clear.

  3. 03

    People step in with context

    When a conversation needs care, the next person can see what happened and continue from there.